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Documentation Index

Fetch the complete documentation index at: https://docs-staging.auth0-mintlify.app/llms.txt

Use this file to discover all available pages before exploring further.

You can downgrade or cancel your Auth0 subscription at any time, and may be eligible for a credit on your next billing cycle or a refund depending on the circumstances.

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Self-service plans

If you are subscribed to an Essential or Professional plan, you can downgrade or cancel your subscription in the Auth0 Dashboard.

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Downgrade or cancel plan

  1. Go to Dashboard > Settings, and then switch to the Subscription view.
  2. Locate the plan you’d like to downgrade to, and then select Downgrade.
  3. If you want to cancel your plan, locate the Free plan, and then select Downgrade.
    Auth0 Tenant Settings Subscription tab
  4. To confirm your subscription change, select Subscribe Now.

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Request credit or refund

If you downgrade or cancel your Auth0 subscription, you may be eligible for a credit on your next billing cycle or a refund. To learn more, read our Billing Policy.

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Enterprise plans

Once your Enterprise Subscription Period ends, the system automatically downgrades your account to the Free Plan. For assistance during this transition, contact your account team or open a ticket with Auth0 Support.

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Learn more